SKILLEMALL.ai

BC servicenow-it

ServiceNow IT Service Management integration with API key authentication. Manage incidents, problems, change requests, tasks, CMDB records, service catalog items, and IT operations via the ServiceNow REST API.

ClawHub Agent Skills author: Jay v1.0.5 MIT-0 2 files body ≈ 4 598 tokens Open the sourceclawhub.ai analyzed 33 h ago

ServiceNow IT Service Management integration with API key authentication.

As a process C 64/100 · Has gaps — weak spots: result and completion, when it triggers, inputs and preconditions

IntegrationInfrastructuretype and topics are labelled automatically from the skill text
JSON
Technical rating
B
87/100
safety, quality, tests
Safety 60%
100
Quality 40%
67
Run on models
none yet
Process rating
C
64/100
Has gaps
Result and completion w 14
0
Inputs and preconditions w 11
0
When it triggers w 12
20
the three weakest of ten parameters · all ten

How to improve

  1. Say in the description WHEN to use the skill ("use when…", example requests): that is the agent's main cue.
For the model run — optional
  • Your own cases (evals/evals.json, 4–6 real requests with expected answers): the full check would then run those instead of a model-drafted suite.
  • A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.

Guard findings · 0

✓ No critical or high findings

Files scanned: 2. Evidence is masked. Grey chips explain why severity was lowered.

Against the Agent Skills spec

  • warning description-no-when description does not say WHEN to use the skill (no "use when")

Process rating: all ten parameters 64/100

  • 0Result and completion. Does not say what the result is
  • 0Inputs and preconditions. Does not say what the process needs to start
  • 20When it triggers. No condition that starts the skill
  • 70Execution cost. Instruction body is 4598 tokens
  • 100Tools and files. No external tools needed
  • 100Steps. 47 steps
  • 100Failures and branches. 1 branches, has a failure section
  • 100Consistency. Name and required fields are in place
  • 100Running it twice. Mutating operations check current state
  • 100Progress reporting. Reports progress
  • medium Safety rules and hard prohibitions inside a skill: they belong in the system prompt, here they protect nothing
  • low 14 top-level sections: this looks like several domains in one skill

Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.

Quality signals

  • +5Description has no quoted example phrases that should trigger the skill
  • +4Description does not say when NOT to use the skill (false activations)
  • +3Output format is not stated: the model decides each time
  • -5TODO / placeholder text left in the skill
  • +1No license
  • +2Single-language instructions
  • +3Description length 209: enough signal without eating the budget
  • +4Structure: 40 headings
  • +3Step-by-step instructions: 47 items
  • +4Has examples (13 code blocks)

Quality base 70; lint remarks subtract, signals add up to 100. Result: 67.

External checks

ClawHub: suspicious
This ServiceNow skill mostly matches its purpose, but its Quick Start includes unrelated SendGrid write commands that could modify the wrong connected account.
LLM: suspicious (high) · VirusTotal: · 9 Jun 2026