AF escalation-tree
Design a support/incident escalation tree — who handles what, when it escalates, and to whom. Use when asked to design an escalation path, an escalation matrix, support tiers, an on-call escalation policy, or to fix 'tickets bounce around / nothing gets escalated in time'. Produces an escalation tree — tiers & ownership, severity definitions, time-based triggers, routing rules, contacts/roles, and the customer-communication cadence per level.
Design a support/incident escalation tree — who handles what, when it escalates, and to whom.
As a process F 52/100 · Will not run — References files that are not bundled: ../incident-postmortem/SKILL.md
How to improve
- The text references files that are not there: add them or drop the references.
- Your own cases (evals/evals.json, 4–6 real requests with expected answers): the full check would then run those instead of a model-drafted suite.
- A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.
Guard findings · 0
✓ No critical or high findings
Files scanned: 0. Evidence is masked. Grey chips explain why severity was lowered.
Against the Agent Skills spec
- warning
missing-refreference to a missing file: ../incident-postmortem/SKILL.md - note
frontmatter-keyunknown frontmatter key "homepage"
Process rating: all ten parameters 52/100
- 0Tools and files. 1 referenced file(s) missing: ../incident-postmortem/SKILL.md
- 0Failures and branches. Linear process with no failure handling
- 0Progress reporting. Says nothing while it works
- 20When it triggers. No condition that starts the skill
- 60Result and completion. Output format stated, no completion criterion
- 70Inputs and preconditions. Inputs and preconditions are listed
- 100Steps. 15 steps
- 100Consistency. Name and required fields are in place
- 100Execution cost. Instruction body is 842 tokens
- 100Running it twice. No mutating operations
Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.
Quality signals
- +5Description has no quoted example phrases that should trigger the skill
- +4Description does not say when NOT to use the skill (false activations)
- +4No input/output examples
- +1No license
- +2Single-language instructions
- +3Description length 446: enough signal without eating the budget
- +4Structure: 7 headings
- +3Step-by-step instructions: 15 items
- +3Output format is stated explicitly
Quality base 70; lint remarks subtract, signals add up to 100. Result: 76.