CF support-to-repro-pack
Convert support tickets, logs, and screenshots into sanitized, reproducible engineering issue packs
As a process F 52/100 · Will not run — References files that are not bundled: references/reproduction-checklist.md, references/severity-matrix.md, templates/engineering_issue.md
GeneratorInfrastructureCustomer supporttype and topics are labelled automatically from the skill text
How to improve
- Say in the description WHEN to use the skill ("use when…", example requests): that is the agent's main cue.
- The text references files that are not there: add them or drop the references.
For the model run — optional
- Your own cases (evals/evals.json, 4–6 real requests with expected answers): the full check would then run those instead of a model-drafted suite.
- A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.
Guard findings · 2
✓ No critical or high findings
Medium and low: 2
-
low Secrets in code
secret-labelled-tokenexamples/case_hard/input_ticket.md:17Labelled token / key literal (vendor format unknown — verify it is not a live credential) (test fixture / example file)- API key: sk_l…emo
fixture -
low Secrets in code
secret-high-entropy-tokenexamples/case_hard/input_ticket.md:17High-entropy token-like string (may be an id, hash or a credential) (test fixture / example file)- API key: sk_l…emo
fixture
Files scanned: 42. Evidence is masked. Grey chips explain why severity was lowered.
Against the Agent Skills spec
- error
name-missingSKILL.md: frontmatter has no `name` - warning
description-no-whendescription does not say WHEN to use the skill (no "use when") - warning
missing-refreference to a missing file: references/reproduction-checklist.md - warning
missing-refreference to a missing file: references/severity-matrix.md - warning
missing-refreference to a missing file: templates/engineering_issue.md - warning
missing-refreference to a missing file: templates/internal_escalation.md - warning
missing-refreference to a missing file: templates/customer_reply.md - note
frontmatter-keyunknown frontmatter key "triggers"
Process rating: all ten parameters 52/100
Will not run. References files that are not bundled: references/reproduction-checklist.md, references/severity-matrix.md, templates/engineering_issue.md
- 0Tools and files. 5 referenced file(s) missing: references/reproduction-checklist.md, references/severity-matrix.md, templates/engineering_issue.md
- 0Result and completion. Does not say what the result is
- 20When it triggers. No condition that starts the skill
- 70Inputs and preconditions. Inputs and preconditions are listed
- 70Failures and branches. 5 branches
- 100Steps. 25 steps
- 100Consistency. Name and required fields are in place
- 100Execution cost. Instruction body is 1194 tokens
- 100Running it twice. Mutating operations check current state
- 100Progress reporting. Reports progress
- medium Safety rules and hard prohibitions inside a skill: they belong in the system prompt, here they protect nothing
Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.
Quality signals
- +5Description has no quoted example phrases that should trigger the skill
- +4Description does not say when NOT to use the skill (false activations)
- +3Description length 99: 120–800 characters recommended
- +3Output format is not stated: the model decides each time
- +1No license
- +2Single-language instructions
- +4Structure: 11 headings
- +3Step-by-step instructions: 25 items
- +4Has examples (3 code blocks)
Quality base 70; lint remarks subtract, signals add up to 100. Result: 26.
External checks
ClawHub: suspicious
This skill is a legitimate support-ticket packaging tool, but its sanitization promises are stronger than the artifacts support, so sensitive customer data could remain in generated outputs.
LLM: suspicious (high) · VirusTotal: · 29 May 2026