BF ccai-conversation-analysis
该技能调用阿里云晓蜜 CCAI AIO,对客服通话或文字对话进行 AI 智能分析,支持摘要生成、服务质检、情绪检测、满意度评估、关键词提取、字段抽取、QA 生成、用户画像、标签分类等多种分析任务,输入可以是文本对话或语音文件 URL。 当用户问题涉及「总结/摘要一段对话或通话内容」「对客服录音做质检或合规检查」「分析用户情绪或满意度」「从对话中提取关键词、字段、待办事项」「对通话做 QA 抽取或用户画像」时使用该技能。
As a process F 31/100 · Will not run — References files that are not bundled: references/scenarios.md
How to improve
- Say in the description WHEN to use the skill ("use when…", example requests): that is the agent's main cue.
- The text references files that are not there: add them or drop the references.
For the model run — optional
- Your own cases (evals/evals.json, 4–6 real requests with expected answers): the full check would then run those instead of a model-drafted suite.
- A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.
Guard findings · 0
✓ No critical or high findings
Files scanned: 6. Evidence is masked. Grey chips explain why severity was lowered.
Against the Agent Skills spec
- warning
description-no-whendescription does not say WHEN to use the skill (no "use when") - warning
missing-refreference to a missing file: references/scenarios.md
Process rating: all ten parameters 31/100
Will not run. References files that are not bundled: references/scenarios.md
- 0Tools and files. 1 referenced file(s) missing: references/scenarios.md
- 0Result and completion. Does not say what the result is
- 0Inputs and preconditions. Does not say what the process needs to start
- 0Failures and branches. Linear process with no failure handling
- 0Progress reporting. Says nothing while it works
- 20When it triggers. No condition that starts the skill
- 40Consistency. Frontmatter name (ccai-conversation-analysis) differs from the folder (intelligent-conversation-analysis)
- 100Steps. 49 steps
- 100Execution cost. Instruction body is 887 tokens
- 100Running it twice. No mutating operations
Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.
Quality signals
- +5Description has no quoted example phrases that should trigger the skill
- +4Description does not say when NOT to use the skill (false activations)
- +3Output format is not stated: the model decides each time
- +1No license
- +2Single-language instructions
- +3Description length 211: enough signal without eating the budget
- +4Structure: 14 headings
- +3Step-by-step instructions: 49 items
- +4Has examples (6 code blocks)
- +4Reference files are cited in the instructions (4 of 4)
Quality base 70; lint remarks subtract, signals add up to 100. Result: 70.
External checks
ClawHub: suspicious
The skill performs the advertised Alibaba Cloud conversation analysis, but it needs review because it can use local cloud credentials, sends sensitive conversations to a third party, and documents an under-bounded background polling flow.
LLM: suspicious (high) · VirusTotal: · 29 May 2026