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AC customer-research

When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis," "voice of customer," "VOC," "build personas," "customer personas," "jobs to be done," "JTBD," "what do customers say," "what are customers struggling with," "Reddit mining," "G2 reviews," "review mining," "digital watering holes," "community research," "forum research," "competitor reviews," "customer sentiment," "PMF survey," "product/market fit survey," "customer interview questions," "interview outreach," "Sales Safari," or "find out why customers churn/convert/buy." Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.

coreyhaines31/marketingskills Agent Skills author: coreyhaines31 MIT 4 files body ≈ 3 505 tokens Open the sourcegithub.com↗ analyzed 6 d ago

When the user wants to conduct, analyze, or synthesize customer research.

As a process C 56/100 · Has gaps — weak spots: inputs and preconditions, failures and branches, running it twice

AnalyzerYouTubeWriting and documentsSales and CRMCustomer supporttype and topics are labelled automatically from the skill text
Runs in: Claude / Claude Code ChatGPT / Codex Gemini CLI Cursor GitHub Copilot / VS Code Qwen Code Kimi Code CLI Z.ai (GLM) DeepSeek (Deep Code) Mistral Vibe LangChain (deepagents) OpenClaw Goose OpenCode
JSON
Technical rating
A
96/100
safety, quality, tests
Safety 60%
100
Quality 40%
90
Run on models
none yet
Process rating
C
56/100
Has gaps
Inputs and preconditions w 11
0
Failures and branches w 10
0
Progress reporting w 2
0
the three weakest of ten parameters · all ten

How to improve

    For the model run — optional
    • A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.

    Guard findings · 0

    ✓ No critical or high findings

    Files scanned: 3. Evidence is masked. Grey chips explain why severity was lowered.

    Against the Agent Skills spec

    • note edit-residue the text marks something as outdated (lines 11): check that old rules are not kept next to new ones — the full check reads the text for contradictions

    Process rating: all ten parameters 56/100

    • 0Inputs and preconditions. Does not say what the process needs to start
    • 0Failures and branches. Linear process with no failure handling
    • 0Progress reporting. Says nothing while it works
    • 30Running it twice. 2 mutating operations with no state check
    • 60Tools and files. Uses tools (web) that frontmatter does not declare
    • 60Result and completion. Output format stated, no completion criterion
    • 70When it triggers. States when to use, but not when not to
    • 85Steps. 67 steps, 1 vague phrases
    • 100Consistency. Name and required fields are in place
    • 100Execution cost. Instruction body is 3505 tokens
    • low No test case covers injection arriving through data

    Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.

    Quality signals

    • +4Description does not say when NOT to use the skill (false activations)
    • +3Description length 953: 120–800 characters recommended
    • +3Output format is not stated: the model decides each time
    • +1No license
    • +2Single-language instructions
    • +5Description quotes 27 example trigger phrases
    • +4Structure: 23 headings
    • +3Step-by-step instructions: 67 items
    • +4Has examples (2 code blocks)
    • +4Reference files are cited in the instructions (2 of 2)

    Quality base 70; lint remarks subtract, signals add up to 100. Result: 90.