AC returns-reverse-logistics
Codified expertise for returns authorisation, receipt and inspection, disposition decisions, refund processing, fraud detection, and warranty claims management. Informed by returns operations managers with 15+ years experience. Includes grading frameworks, disposition economics, fraud pattern recognition, and vendor recovery processes. Use when handling product returns, reverse logistics, refund decisions, return fraud detection, or warranty claims.
Codified expertise for returns authorisation, receipt and inspection, disposition decisions, refund processing, fraud detection, and warranty claims management.
As a process C 51/100 · Has gaps — weak spots: result and completion, when it triggers, inputs and preconditions
How to improve
- The SKILL.md body is over 5,000 tokens: move reference detail into references/ and load it when needed.
- Your own cases (evals/evals.json, 4–6 real requests with expected answers): the full check would then run those instead of a model-drafted suite.
- A spec.yaml with trigger phrases and assertions — a behaviour contract for CI; `skilltest init` writes a template.
Guard findings · 0
✓ No critical or high findings
Files scanned: 4. Evidence is masked. Grey chips explain why severity was lowered.
Against the Agent Skills spec
- warning
body-longSKILL.md body ≈ 5634 tokens (recommended < 5000); move details to references/ - note
frontmatter-keyunknown frontmatter key "homepage"
Process rating: all ten parameters 51/100
- 0Result and completion. Does not say what the result is
- 0Progress reporting. Says nothing while it works
- 20When it triggers. No condition that starts the skill
- 30Inputs and preconditions. Does not say what the process needs to start
- 30Running it twice. 34 mutating operations with no state check
- 60Tools and files. Uses tools (bash) that frontmatter does not declare
- 60Failures and branches. 2 branches
- 70Execution cost. Instruction body is 5634 tokens
- 100Steps. 56 steps
- 100Consistency. Name and required fields are in place
- medium Safety rules and hard prohibitions inside a skill: they belong in the system prompt, here they protect nothing
Everything here is measured from the skill text rather than judged by a model, so the numbers are checkable. A parameter weighs more when it is a more common reason for the process to stall.
Quality signals
- +5Description has no quoted example phrases that should trigger the skill
- +4Description does not say when NOT to use the skill (false activations)
- +3Output format is not stated: the model decides each time
- +4No input/output examples
- +2Single-language instructions
- +3Description length 453: enough signal without eating the budget
- +4Structure: 23 headings
- +3Step-by-step instructions: 56 items
- +4Reference files are cited in the instructions (3 of 3)
- +1License stated
Quality base 70; lint remarks subtract, signals add up to 100. Result: 74.