Skill rating

Manage Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK. Use whenever the user is working on CCC operations such as instance/resource management, configuration updates, status checks, and trouble

Manage Alibaba Cloud Contact Center AI (ContactCenterAI) via OpenAPI/SDK. Use whenever the task involves Contact Center AI resource lifecycle operations, configuration changes, status queries, or trou

Use when managing Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK, including the user is working on CCC operations such as instance/resource management, configuration updates, status checks, and

Use when managing Alibaba Cloud Contact Center AI (ContactCenterAI) via OpenAPI/SDK, including the task involves Contact Center AI resource lifecycle operations, configuration changes, status queries,

Triage call-centre and voice support transcripts into summaries, sentiment, urgency, routing queues, and follow-up actions. Use for OpenClaw-ready Grok/voice contact centre workflows for councils, cli

Build a labeled IVR voice pack for a phone tree: welcome, menu, hold, transfer, after-hours, and error prompts in one consistent brand voice. This phone tree voice studio and hotline voiceover shop re

Handle customer calls with scripts, issue resolution, escalation protocols, and interaction logging.

Manage Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK. Use for listing resources, creating or updating configurations, querying status, and troubleshooting workflows for this product.

Manage Alibaba Cloud Contact Center AI (ContactCenterAI) via OpenAPI/SDK. Use for listing resources, creating or updating configurations, querying status, and troubleshooting workflows for this produc

Use when the user asks to review a contact centre conversation against the CRM record and the quality checklist, or says: оцени разговор оператора, проверь звонок по чек-листу, сверь расшифровку с кар

呼叫中心，来电管理 + 智能分配。

Queries Arkime (formerly Moloch) full packet capture via its API to search sessions, download PCAPs, detect C2 beaconing through connection interval/jitter stats, spot DNS tunneling via query-length a

AI-powered intelligent customer service for banking and securities — covers FAQ answering, account inquiry, transaction guidance, complaint handling, and 7x24 automated support. Built for China financ

Handle customer calls with scripts, issue resolution, escalation protocols, and interaction logging.

Indexed by skills.sh from cinience/alicloud-skills

Indexed by skills.sh from cinience/alicloud-skills

Extract a Malaysian real-estate agent's display name, full mobile phone (E.164), and email from any EdgeProp.my agent profile or listing page by parsing the inlined Next.js __NEXT_DATA__ payload — byp

Use when the user wants to prepare for one or more upcoming meetings with customers, prospects, partners, accounts, or important stakeholders; requests daily or date-based meeting preparation; asks to

Use when the user wants strategy for one active deal, renewal, negotiation, buying process, or initial sales motion for an offer or product. Build a grounded deal map or practical sales plan with obje