Manage Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK. Use whenever the user is working on CCC operations such as instance/resource…
Contact centre: which skills are worth installing
We read 19 skills tagged “Contact centre” from open catalogs: checked the files for dangerous content, against the Agent Skills spec, and for whether the process runs to the end. 19 passed; 0 we advise against. Below: the ones that passed, and separately the ones to walk past.
Passed the checks
Manage Alibaba Cloud Contact Center AI (ContactCenterAI) via OpenAPI/SDK. Use whenever the task involves Contact Center AI resource lifecycle…
Use when managing Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK, including the user is working on CCC operations such as instance/resource…
Use when managing Alibaba Cloud Contact Center AI (ContactCenterAI) via OpenAPI/SDK, including the task involves Contact Center AI resource lifecycle…
Triage call-centre and voice support transcripts into summaries, sentiment, urgency, routing queues, and follow-up actions. Use for OpenClaw-ready…
Build a labeled IVR voice pack for a phone tree: welcome, menu, hold, transfer, after-hours, and error prompts in one consistent brand voice. This…
Handle customer calls with scripts, issue resolution, escalation protocols, and interaction logging.
Manage Alibaba Cloud Cloud Call Center (CCC) via OpenAPI/SDK. Use for listing resources, creating or updating configurations, querying status, and…
Manage Alibaba Cloud Contact Center AI (ContactCenterAI) via OpenAPI/SDK. Use for listing resources, creating or updating configurations, querying…
Use when the user asks to review a contact centre conversation against the CRM record and the quality checklist, or says: оцени разговор оператора…
Handle customer calls with scripts, issue resolution, escalation protocols, and interaction logging.
All 19 in the rating, with filters →
The grade comes from static analysis of the files, not from opinions: how exactly, on the Method page. You can check your own skill for free. Method · Check your own skill